Shipping Policy

Last Updated: Jun 25, 2025

This shipping policy outlines the shipping procedures and guidelines for Oregontrailrvpk, operated by H Sons Transport LLC. We are committed to delivering your order promptly and securely for a smooth shopping experience. Please review our shipping guidelines below.

1. Order Processing

Payment Verification: All orders are processed after payment has been successfully accepted and verified.

Business Days: Our team processes orders from Monday to Friday, Pacific Time (PT), excluding major U.S. postal holidays:

• New Year’s Day
• Presidents’ Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Order Cut-Off Time: Orders placed after 05:00 PM Pacific Time (PT) will begin processing on the next business day. Orders placed on weekends or holidays will also begin processing on the next business day.

2. Shipping Carriers

We partner with trusted carriers to deliver your orders reliably. Our shipping partners include:

• USPS
• DHL
• EMS
• Local Postal Services (as applicable for final delivery)

3. Shipping Options, Costs, and Estimated Delivery Times

We currently ship only within the Continental United States.

To estimate when your order will arrive, please consider the handling time (the time it takes to prepare your order) and the transit time (the time your order is in shipment).

Notes:

• Total Estimated Delivery Time: This is calculated as Handling Time + Transit Time. These timeframes are estimates and not guarantees.
• External Delays: Once your order is with the carrier, unforeseen delays (e.g., severe weather, carrier operational issues) may occur that are beyond our control. We appreciate your understanding in such situations.

4. Order Tracking

Once your order is confirmed and payment is processed, please allow the stated handling time (1-3 business days) for your order to be prepared for shipment.

You will receive a shipment confirmation email with a tracking number as soon as your order has been handed off to the carrier. If you do not see this email in your primary inbox, please check your spam or junk folder.

It may take 3-7 days for the tracking information to become active in the carrier’s system. If tracking information is not immediately available, please allow some time for it to update. If your order has surpassed the estimated arrival date or if tracking has not updated for an extended period, please contact our support team for assistance.

5. Shipping Address Accuracy & Delivery Issues

Customer Responsibility: Please ensure your shipping address is complete and correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Incorrect Address: Inaccurate or missing information may cause delays. If a package is returned to us due to an undeliverable address, the customer may be responsible for the additional shipping fees required to reship the order.

Forwarding/Redirection: We are not liable for any loss, theft, or damage to your package if you request that the carrier forward or redirect it after it has left our facility.

6. Special Orders & Customization

For personalized or custom orders, additional processing time may be required. The specific time needed will depend on the complexity of your request, and we will communicate any significant extensions to the standard handling time.

7. Shipping Limitations

We DO NOT currently ship to the following locations:

• Alaska
• Hawaii
• Puerto Rico
• Guam
• U.S. Virgin Islands
• APO/FPO (Army Post Office/Fleet Post Office) addresses
• International destinations (any location outside the Continental United States)

8. Contact Us

Your satisfaction is our top priority. If you have any questions or need assistance with your order or our shipping policy, please do not hesitate to reach out.

• Company: H Sons Transport LLC
• Email: [email protected]
• Phone: +1 (715) 315-4830
• Address: 12558 Ironstone Ct, Victorville, California 92392, United States
• Contact Page: https://oregontrailrvpk.com/contact-us/
• Support Hours: 9:00 AM – 5:00 PM (PST), Monday – Friday

Thank you for shopping at Oregontrailrvpk