Cancel/Change Order Policy

Last Updated: June 25, 2025

Oregontrailrvpk (oregontrailrvpk.com), operated by H Sons Transport LLC, understands that circumstances may arise where you need to cancel or modify your order. We aim to process orders quickly to ensure you receive your items as soon as possible. To facilitate any changes or cancellations, please review the following guidelines.

1. Cancellation/Modification Window

You must request any cancellations or modifications to your order within 4 hours of the time of purchase. All order times are based on the Pacific Time Zone (PT). We strive to process orders efficiently, and requests received beyond this 4-hour window may not be possible as the order may already be in the fulfillment and shipment process.

2. How to Request Changes or Cancellations

If you need to cancel or modify your order within the 4-hour window, please contact our customer support team immediately. You can reach us by:

• Email: [email protected]
• Phone: +1 (715) 315-4830
• Contact Form: Via our Contact Us page at https://oregontrailrvpk.com/contact-us/

When contacting us, please provide your order number and the specific changes you wish to make (e.g., cancel entire order, change an item, update shipping address).

3. After the 4-Hour Window

If your request is received after the 4-hour window, we unfortunately cannot guarantee that your order can be cancelled or modified.

If your order has already been processed for shipment or has shipped, it cannot be cancelled or changed. In such cases, you may refer to our Return Policy once you receive the item if you wish to return it for a refund or exchange, subject to the terms of that policy.

4. Delivery Address Accuracy

Please double-check that your delivery address is accurate and complete before submitting your order. Oregontrailrvpk, operated by H Sons Transport LLC, is not responsible for issues, delays, or non-delivery arising from incorrect or incomplete addresses provided by the customer at checkout.

In cases where an order is returned to us due to an inaccurate or undeliverable address, you may be responsible for any additional shipping charges incurred to reship the order to the corrected address. We will contact you to arrange for reshipment in such instances.

5. Further Assistance

Should you have any questions or require further assistance regarding your order or this policy, please do not hesitate to contact our customer service team.

• Business Name: Oregontrailrvpk
• Operated by: H Sons Transport LLC
• Address: 12558 Ironstone Ct, Victorville, California 92392, United States
• Email: [email protected]
• Phone: +1 (715) 315-4830
• Website: https://oregontrailrvpk.com/

Our customer service team is available to help. For specific support hours, please refer to our Contact Us page. We typically respond to email inquiries within 24-48 business hours.

Thank you for choosing Oregontrailrvpk. We appreciate your understanding and cooperation with our policy and are committed to providing you with exceptional service.